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Hi! I called this morning to enquire about a fridge that we had placed in storage for a year – and when we picked it up yesterday – it didn’t appear to be working. I left a message and Steve called me back within the hour. I explained what had happened and he suggested due the defrosting cycle a fridge will go into once you unplug it – it can take a while for the fridge to come out of that when you plug it back in. As it is, when it didn’t work straight away – we were concerned to leave it plugged in and immediately disconnected it. On advice received from Steve – we plugged the fridge back in – and sure enough the fridge is working. I am super impressed as this advice saved me from a $129 call out fee and an additional minimum labour charge. I don’t know many businesses that would be as considerate. Will keep this business on my radar and share with friends and colleagues

2016-05-31 05:20:27 - Bruce, Wynnum QLD

My wife called Steve from Oven Parts Australia about a heating element fault in our Bosch dishwasher. He told her how to fix the problem over the phone and it has been working like new since. I’ve read that the heating element could have cost $600-$700 to replace. Thanks Oven Parts Australia we will use you again, for both repairs and assistance!

2016-05-31 06:03:43 - Brett

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